Frequently Asked Questions


Q When is the conference?
A

The conference spans two days: Wednesday, October 12th and Thursday, October 13th.

Q Where is the conference?
A

The conference will be held at the Moscone West Convention Center at Howard and Fourth Streets in San Francisco. The street address is 747 Howard Street. Additional directions are below.

Q What is the cost to attend?
A

Ticket prices are as follows:

$299 on or before August 31st.

$499 starting September 1st.

$599 at the door on the days of the event.

Alumni qualify for an extra 30% off any of these prices—which means they pay only $209 with registration before August 31. Alumni must have attended one of our past family developer events (PayPal X Innovate, eBay DevCon, or Magento Imagine).

Q How can I get a free night in a downtown San Francisco hotel?
A

Register quickly—the first 300 people to sign up through the end of August will stay free on the night of October 12th.

Q How else can I save?
A

Here’s how to receive a $100 rebate: When you register, you’ll receive a code. If five people (you and four friends) enter that same group code as you sign up, each of you will receive $100 back on October 8th.

Q Can I combine discounts?
A

Discount codes can’t be combined. The exception is with alumni, who are able to get 30% off any conference price and still receive a $100 rebate with a qualifying group code.

Q Are there special student prices?
A

Students pay only a flat $49 at any time, and get no other discounts or group pricing. Be prepared to present student ID demonstrating current enrollment or graduation within the past year.

Q What do I get with my registration?
A

Besides access to every session and technical demo, your registration includes lunch and continental breakfast on each day and access to a virtual screening of conference. You will qualify to enter the VC pitch and make use of free wi-fi. You will receive a downloadable mobile conference app and a conference bag. And, of course, your pass will get you in to the headliner concert on the evening of October 12th.

Q What kind of registration confirmation will I receive and when?
A

Upon submitting your registration form, you will be directed to a confirmation page with your personal information and event details, and you will then receive an immediate email confirmation.

Q How can I get my pass early so I don’t have to wait in line at the conference?
A

Sorry—passes will be available only at the event itself, along with conference materials.

Q Where can I stay while I attend the conference?
A

San Francisco is famous for its terrific hotels, and if you book through the Innovate 2011 website, you can get a number of savings including a group rate at the Parc 55 Wyndham Hotel, 55 Cyril Magnin Street. The hotel is about ten minutes from the conference by foot. 

Q Can I extend my stay at the hotel beyond the two days of the conference?
A

Certainly you can stay on; contact  x.commercehotel@besevents.com or 1(407)513-7059. 

Q What on-site meals will be available?
A

Breakfast, lunch, and snacks will be provided, along with vegetarian options.

Q Can I invite a friend to the evening entertainment?
A

Sorry, admittance requires a conference pass.

Q What is the photography policy at the conference?
A

By all means, you are free to take photos for your personal use. And because the event will be recorded, your attendance indicates your consent to being videotaped and photographed for any purpose, either commercial or non-commercial, and without compensation now or in the future.

Q Is the convention center compliant with ADA accessibility guidelines?
A

Yes, it is.

Q I would rather take public transportation than get stuck with a car. But how?
A

Located in the urban heart of San Francisco's downtown district, the Moscone Center is easily accessible by transit.  

From the North Bay via ferry to San Francisco:

Ferries arrive in San Francisco at the Ferry Building. Walk through the Ferry Building and exit onto The Embarcadero. Cross the street to a streetcar platform. (You should now be facing the Ferry Building.) Catch the F-line streetcar and take it down Market Street to Third Street. Disembark. From Market Street, take Third Street and walk down two blocks. The facility is on your right, on both sides of Howard Street. Moscone West is located at Fourth and Howard Streets, with a second entrance on Fourth Street between Howard and Mission Street.

BART offers fast, convenient regional service and MUNI provides light rail service throughout the city. To reach Moscone North and South, take BART or MUNI to the Montgomery Street Station. To reach Moscone West, take BART or MUNI to the Powell Street Station. 

Q I would like more information on the conference. Where can I get it?
A

Updates to the conference website will be made frequently; go to www.innovate-conference.com/